LONDON, June 8, 2021 /PRNewswire/ — Access Bank, one of the most established banks in Ghana, has won the “Most Innovative Retail Banking Brand” and the “Best CSR Bank” in Ghana for the year 2020. The felicitation ceremony will be held at the Palm Jumeirah – Waldorf Astoria on the 3rd of December 2021 in Dubai.

The Global Brand Awards is an annual event held by Global Brands Magazine (GBM), an international publication headquartered in the UK. The award aims to recognise global brands achieving excellence in performance across a broad range of sectors while keeping its readers updated on key trends surrounding the branding world. Access Bank was evaluated based on customer service, satisfaction, digital innovation, strategic relationships and new business development.

Commenting on Access Bank winning the awards, Shiv Kumar (CEO) of Global Brands magazine said, “Access Bank Ghana has been judged the best CSR Bank in Ghana for its commitment to the community in terms of providing financial services to the less privileged and also the Bank’s corporate social responsibility initiative. It also won the retail award for its continued excellence in service delivery as well as its digital innovation in the retail banking sector.”

Commenting on winning the awards, Mr. Olumide Olatunji (MD) of Access Bank said, “Retail Banking has been a key strategic focus for the Bank, informing its financial inclusion activities, and is proud the efforts are having an impact and duly recognised. As a truly African bank, we appreciate the rapidly evolving and increasingly complex business environment in which we operate. To take the lead, anticipate and solve problems of our customers and stakeholders, we have embraced a culture of innovation, and through an enterprise-wide approach, we are able to channel resources towards developing promising ideas that translate into profit and sustainable business growth.”

This award relates to the Bank’s corporate social responsibility and retail prowess and its positioning within the global financial community. This defines the future of banking and its commitment to delivering the purpose beyond banking to create a more sustainable future. 

Though the year faced a worldwide pandemic that has upended commerce and made forecasting even more complicated, yet business must continue. Access Bank exemplifies a bank ready for the sharp rise in demand for alternative channels for banking services during the pandemic. 

Access Bank is committed to leveraging technology to ensure convenience for clients. In addition, the Bank is committed to building lasting relationships by ensuring transparency in dealings and winning trust from clients. 

With its selective network of operations in Ghana and emphasis on engaging and empowering its staff, Access Bank presents exciting career opportunities. The Bank acknowledges the passion, commitment, and can-do spirit.